answer 1
I have had this happen a few times before I realised how to avoid it, in my case I found by not allowing the bobbin to completely empty it avoided the bunching up under the plate, it is a bit wasteful in bobbin fill but better than losing your project: The timing is easy, Set your computer to never go to sleep whilst you are sewing, that way the stitch counter on the screen is always visable, if the screen goes to sleep, that bit disappears, annoying as it is.. so make sure your computer is awake all the time your machine is in action and your stitch counter is there, if your machine stops for some reason, just make a note of the stitch count it was at, when you restart the machine just go back about 10 or 12 stitches and it will pick it up for you BUT be sure you replace the hoop the same way you had it before your stoppage, or it wont align
Favorite Sewing Projects: Clothing Construction
Age of Current Machine: Less than 1 year
Sewing Frequency: 1 or more times per week
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answer 2
Thank you for contacting Singer. Timing is not something that a user can set. This needs to be done by a trained technician. If the machine has jammed, most likely the bobbin case retaining bracket will need to be replaced also. If you need to locate a service center near you, please visit our website at singerco.com and you can find a location in your area.
Thank you.
Favorite Sewing Projects: Home Decor
Age of Current Machine: 5-10 years
Sewing Frequency: 1 or more times per week
answered 1 year, 1 month ago