Please call the customer service number included in your instruction manual to get a replacement part.

Yes, please contact Consumer Affairs for help. Contact information can be found here: http://www.singerco.com/company/contact_us.html

The dimensions for the SINGER 7470 Confidence machine are:

17" L x 8" W x 12.25" H

0.96 cubic feet

The machine weighs: 16.75 lbs

Thank you for your question. Below is the the standard procedure for making buttonholes. If this does not work, please contact us again.

Buttonhole Making

Use the buttonhole foot to size your buttonhole. Place the button in the back of the foot between the tabs. Close to secure the button. Buttonholes will be sewn to size.

Remove standard sewing foot by pressing up on the release button on the back of the shank. Position the buttonhole foot under the shank aligning the pin on the foot with the shank. Lower the presser foot lifter to snap into place.

Procedure

*Make a practice buttonhole on a scrap of the fabric that you will be using.

*Use stabilizer or interfacing in the area of the garment where the buttonholes are placed. On difficult fabrics if may be necessary to add an additional piece of tear away stabilizer under the fabric.

1. Select the desired buttonhole.

2. Pull down the buttonhole lever so that it drops vertically between the stoppers on the foot. If it’s touching either the A or B stopper the machine will beep and not sew.

3. Mark the position of the buttonhole on your garment.

4. Place the fabric under the foot. Align the marking on the side of the foot with the red line on the side of the buttonhole foot.

5. Pull out about 4 inch length of thread to the rear. Lower the presser foot.

6. Make sure that the buttonhole lever is not touching the stops on the foot. It may be necessary to raise the foot and shift both foot and fabric together either forward or back so as not to touch the stop.

7. While holding the top thread, start sewing.

8. Hold down the foot control until the machine stops.

9. The machine will stop automatically when buttonhole has completed.

Thank You.

It appears to be a threading problem. Below are some tips to assist you.

First you must make sure that the bobbin-winding spindle has been pushed back to the left for sewing. If it is not in the correct position, the needle will not go down and pick-up your bobbin thread.

Next make sure that when you turn the handwheel (TOWARDS YOU ONLY, never turn the handwheel away from you, you can knock the timing out) hold the needle thread lightly and tug on it as the needle goes down and then comes up again. You will see a small loop come up through the needle plate, using the tip of a narrow object like a pencil or your scissors, pull the loop through to the back of the machine.

Make sure that your needle is in correctly with the flat side to the back. Also, make sure your bobbin is in correctly (not backwards) and that the upper tension disks of your machine are threaded correctly. We are including some threading information for your review.

Threading problems

If the thread gathers, loops or bunches underneath the fabric, there is a problem with the upper threading. If the thread gathers, loops or bunches above the fabric, the problem is with the bobbin (lower) thread.

1. Looping/nesting on the underside of the fabric.

This is usually caused by not threading the upper tension disks correctly. With the presser foot lever in the "up" position, and the tension set at 4, follow the threading guidelines at the top of the machine. Hold the spool of thread with your right hand. With the left hand, bring the thread down into the tension channel, around the bottom and up the other side. As the thread comes up the opposite channel, you will hear an audible click (current models only) as the spring engages, and the thread slips between the tension discs. Continue to thread the machine, but do not thread the needle.

Before threading the needle, perform this easy test to make sure the tension disks are threaded correctly. Making sure the presser foot is raised, pull the thread. It should pull easily. Now lower the presser foot, the thread should now resist when you pull it. There should be a significant increase in the tension of the thread. If there is no increased tension, the machine is not threaded correctly.

2) Looping on top of fabric.

This signifies that your bobbin is not inserted or threaded correctly.
Place bobbin in the case with thread winding off counter-clockwise. (The thread should pass over the top of the bobbin and drop off to the right). Slip thread through the notch located slightly to the left at the bottom of the bobbin case and pull it through the tension. Pull thread over top of throat plate and to the back of the machine. (See your instruction manual for details)

The bobbin tension is pre-set at the factory and usually never needs adjusting. However if the bobbin is threaded properly and the problem still persist, remove the bobbin case and adjust the screw on the side of the bobbin in small increments. Adjust as needed until loops disappear.

Loose threads or fibers caught in the tension discs and using the incorrect bobbins may also cause problems with sewing. Even though the plastic bobbins may look the same, they are not. The class 66 plastic bobbins are slightly beveled or rounded; the class 15 bobbins are flat and taller.

Always turn the handwheel TOWARDS you; to turn it in the opposite direction will knock the timing out.

A good suggestion is to use a contrast color thread in your bobbin for test purposes. This will help you recognize how your tension works.

Thank you for contacting Singer. Unfortunately it is impossible to diagnose the problem via email. If the machine is past the 1-year warranty for parts and labor, you can contact a local service center. To find one, you go to www.singerco.com and from our home page and under Products, click on Where To Buy and list your zip code for a local repair center. If the machine is still under the 1- year warranty, you can send or take the machine to a Warranty center along with a copy of a purchase receipt for checking.

Thank You.

Please contact a SINGER Warranty Center for help. You can find a list of centers here:

http://www.singerco.com/support/us_warranty.html

The number of layers of denim depends on the thickness of the denim. This machine will hem a pair of denim jeans. However, you will need to use a size 16 or 18 needle. We also recommend you use a "hump jumper" to prevent skipped stitches coming off of the seam. And for added security.....sew slowly.

Happy Sewing!

No. Only Class 15J plastic bobbins may be used on this machine. Using other bobbins can make the machine malfunction.

All of the machines sold in the United States are 120V only.